Product Support

  We hope that your use of PKZIP and PKUNZIP will be enjoyable and trouble-
  free.  It is our intention to provide the best possible product and
  documentation.  We understand that problems may arise, and in most cases
  you will be able to resolve any problems you may have by referring to the
  documentation.  Answers to questions you might have will usually be found
  within these pages.

  You may reach our Product Support staff in several convenient ways.